Refund policy  

When paying with a bank payment card, a refund in cash is not allowed. Settlements with the consumer upon the return of the amount of money paid for the goods, upon termination of the contract for the performance of work (provision of services) are carried out in the same form in which payment for the goods, work (service) was made, unless otherwise provided by agreement of the parties.

The return procedure is governed by the rules of international payment systems.
The consumer has the right to refuse the goods within 14 (fourteen) days from the date of transfer of the goods to him;

The consumer has the right to unilaterally refuse to fulfill the contract for the performance of work (provision of services), subject to payment to the contractor of the expenses actually incurred by him, unless otherwise provided by law.

The consumer’s demand for the exchange or return of a quality product is subject to satisfaction if the product was not in use, its consumer properties are preserved and there is evidence of its purchase from this seller.

To return funds to a bank payment card, you must fill out an “Application for a refund” and send it to the email address ultima.voluntas@gmail.com

Refunds will be made to a bank payment card within 7 (seven) calendar days from the date of receipt “Refund Application” by the Company. The refund amount will be equal to the purchase amount

To return funds for operations carried out with errors, you must apply with a written application and attach checks / receipts confirming the erroneous write-off. This application must be sent by email.

Individual Entrepreneur Sergei Otkrytyi, ID 345664934
Certificate of the National Agency of the State Register 29.09.2022, Batumi, Georgia
Contact details:
+995595516760
ultima.voluntas@gmail.com